Casino redemption points progress (not shown in decimals)

The report for your pending Casino Instant Bonuses currently doesn't show any fractions (decimals) of redemption points.

Your progress may show zero (0), when in fact, you've already played qualifying games but didn't yet earn a full point. Or it may show '2' when you've earned 2.5 points. All redemption points you earn are calculated correctly. You'll only see the progress change once you earn the next full point.

Contact our Support team at any time to find out exactly how many points (including decimals) you have.

You can find the pending bonuses report here:

Desktop software:

  • My Rewards → Bonuses → Instant Bonuses

Mobile app:

  • My Rewards → Instant Bonuses

Web app:

  • Account → My Rewards → Bonuses


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