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Changing your email address
Follow the instructions below to log in and update your email. Choose the platform you're using:
Desktop software
- Log in to our desktop software
- Go to 'Settings'
- Select 'Account Details'
- Choose 'Email'
- Enter your new email address
- Confirm with 'APPLY'
To watch a video with step-by-step instructions, hit the play button. The video is in English only.
Mobile
If you're using your mobile phone, press the button below. Then log in and follow the instructions.
To watch a video with step-by-step instructions, hit the play button. The video is in English only.
Website
If you use our website, press the button below. Then log in and follow the instructions.
We'll send a 4-digit code to your new email address. Once you have it, go back to the 'Email' section of your account and enter the code.
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