Create an account: instructions and information

If you're new to our platform, welcome! Below you'll find all the instructions you'll need to create an account and get started.

How do I open an account?
  1. Go to our website.
  2. Click on 'Download PokerStars'.
  3. You'll be prompted to save our software installation file.
  4. Save the file, run it, and after installation, our icon should appear on your desktop.
  5. Open it and select 'Join'. You'll be asked to create a username and password. Choose your username. This will be used to identify you at poker tables. Once confirmed it can't be changed, so choose wisely.
  6. Complete the process by entering your email address and confirm that you are over the minimum age.
How do I create an account using the mobile app?

If you don't have an account yet, you can create one through our mobile app by following these steps:

  1. Open the app.
  2. At the login screen, tap the option 'Log In', then 'Sign Up'.
  3. Select your state.
  4. Enter your email address.
  5. Choose your username. Your username should be at least 4 characters. Choose your username carefully as it cannot be changed and will be visible to other players.
  6. Set a password.

If you already have an account, use your login details to start playing on the mobile app. If you cannot remember your credentials, open the app, select 'Forgot password?' and follow the instructions.

How do I validate my account?

To make real money transactions, you'll need to validate your account and verify your identity.

To do this, complete the Real Money form. You can find it by going to Account → Withdraw. From there, enter your personal details. 

Or, if you're using our website, click the button below to go there directly.

Web Cashier


Can I open more than one account?

As stated in our Terms of Service, we only permit one account per player.

Can my family or friends create an account?

Yes. Friends and family can play on our site as long as they create and use their own account with their real name and their own email address.


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