- Home
- >
- >
Cannot connect on Windows: Errors -3/0, -6/0 and -2/99
If you're seeing one of these error codes, it indicates a problem with the update component of the program.
Follow the steps below to resolve this issue:
- Restart your computer and power on/off any network equipment you have connected (i.e. modem, router, access points).
- Once your computer has restarted, verify that your internet connection is working.
If the issue remains, send the log files from our software.
Feedback
Was this article helpfull?
