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App and software system requirements
To check what you need to run our desktop software and mobile app, select one of the options:
Windows
Minimum requirements:
- Windows Vista, Windows 7, Windows 8, or Windows 10 running on an Intel-compatible device
- Pentium 4 (Prescott) or Athlon 64 processor
- 2GB RAM
- 1024 x 768 screen resolution with 32-bit color depth
- 1GB of free disk space for download and installation
- 56k dial-up internet connection
- 512 MB of video memory
- A graphics card that supports Open GL 2.0
Recommended requirements:
- Windows 7, Windows 8, or Windows 10 running on Intel-compatible devices
- Modern processor unit
- 4GB of RAM (higher for best performance)
- 1024x768 screen resolution with 32-bit color depth
- 1GB of free disk space for download and installation
- 128kbps or faster DSL or Cable internet connection
- 1GB of video memory
- Latest video drivers with support for OpenGL 3.0 or higher
- Graphics Card:
- Intel: HD 5000 or higher
- AMD: Radeon™ HD 7000 Series Graphics (HD 7730 and higher), Radeon™ HD 8000 Series Graphics for OEM systems (HD 8570 and higher), Radeon™ R5 240 GPU
- Nvidia: GeForce 600 series or higher
Important:
Our Windows software is unavailable in Colorado.
Mac
Minimum requirements:
- OS X 10.11
- Intel-based processor
- 1GB RAM
- 1GB of free disk space for download and installation
- 1024x768 screen resolution or higher
- 60MB free disk space
- 56k dial-up internet connection
Recommended requirements:
- macOS 10.14.5 or higher
- 4GB of RAM (higher for best performance)
- 1GB of free disk space for download and installation
- 1024x768 screen resolution or higher
- 100MB free disk space
- 128kbps or faster DSL or cable internet connection
Important:
Our Mac software is unavailable in Estonia and Colorado.
Mobile
Our mobile app is available for iPhone, iPad, iPod touch, and Android devices. Try our software with a device that meets or exceeds these requirements:
- Operating system: Android 5 / iOS 11
- Screen resolution: 800x480
- Location services: On
To find your Android device's operating system version, go to:
Settings → System → About Phone (or similar depending on the model/operating system)
To check your iOS version, go to Settings → General → About
For updates, check General → Software Update
Important:
Our mobile app is unavailable in Schleswig-Holstein.
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